Matthew Donohoe

3711 164^th Street SW #J136

lynnwood, wa 98270

Matthew_A_Donohoe@yahoo.com

(425) 870-2603

·         25+ years of experience in cabling and telecommunications, including extensive cabling design, installation and supervisory experience.

·         Possess a proven track record of completing projects per compliance requirements while managing teams to successfully comply with SLA requirements and deadlines

·         Seeking a permanent, full time position utilizing my extensive telecommunications experience and results oriented attitude to be part of a team committed to excellence.

Field Engineer                                                                                          May 2009 – Present

Zayo Broadband ( formerly AboveNet Communications)

·         Process fiber network designs into components including fiber assignments, splice engineering packages and patch tables

·         Analyze and verify fiber test data and supporting documentation from field construction for customer delivery

·         Review and file Final as-built drawings to ensure all customer networks are completely and accurately documented

·         Supervise construction crews installing entrance cables from streets and man holes

·         Supervise fiber optic splicing crews to ensure compliance with engineering requirements and standards.

·         Customer Support (trouble tickets)

·         Troubleshooting Optical Network Issues;

·         Customer Installation/De-installation

·         Ensure customer SLAs are maintained including escalations

·         Create network designs illustrated in Microsoft Office Visio

·         Splice Engineering Packages for field interconnection of fiber optic cables to accommodate a customer delivery

·         Patch Assignment Tables for cable and equipment interconnection at AboveNet facilities

·         Construction management and construction documentation cross-check for completeness

·         Preparation and delivery of customer documentation

·         Co-location interconnection installation, authorization and documentation

·         As-built CAD drawing review and inventory for storage

·         Maintenance of the Fiber Network Locations database

·         IP and Ethernet customer network configuration

Customer Data Technician/

Customer Premise Equipment Technician                                 October 1997 – May 2009

Qwest Communications  (Formerly: USWest  Communications inc.)

·         Maintenance, installation and repair of Alcatel 1631 and 1633 DACS equipment, Nortel OPTera Metro DWDM system, Fujitsu Systems, FLM 150 ADM , FLM 600 ADM, FLM 2400 ADM, Flashwave 192,  Flashwave 4500 and Flashwave 7500 ROADM  equipment, Cisco ONS 15540 and Adtran Multiplex equipment.

·         Test and terminate Data circuits for 2 and 4 wire analog data circuits, ISDN, DSL, HDSL, T-1, T-3, 64kbs, 56kbs, and switched 56 circuits.

·         Installation and repair of D-4 channel banks, AT&T DDM-1000 multiplexer, DS-1, DS-3, OC3, OC12, OC48, OC192, ATM and DWDM type circuits.

·         Install, repair, maintain and perform translations on large business PBX's for various commercial customers in the Seattle area. Systems to include but not limited to the Intecom IBX s/10, s/80,s/80 plus Intecom "E", Northern Telecom Norstar, Meridian and British Telecom Turret type 75 stock trading PBX.

·         Repaired and maintained customer cabling from cat 5 UTP to multimode and singlemode fiber optics (optical terminations and fusion splicing).

·         Installation and maintenance of Cisco and Adtran routers and switches in addition to  Cisco ( Aironet ) Wireless Lan systems.

·         Certified Pole Climbing with Hooks, Ladders and Aerial Lift Buckets.

Customer Service Technician II                                                 September 1995 - October 1997

Intecom, Inc.

·         Installed and maintained equipment for various business customers. PBX equipment to include IBX S\10, S\80, S\80+,TELARI and INTECOM E  integrated communications equipment.

·         Integrated telecommunications services along with Data services using  time division multiplexing to provide service of both telephone and Data along
the same cabling pair.

·         Installation of DS1 and DS3 spans to PBX  using various PBX circuit packs, CSU's and AT&T DDM-1000 multiplexer.

·         Programming of call center ACD pilots for call routing

·         Certified technician in PBX installation, operations and maintenance, automatic call distribution (ACD),Enhanced ACD and CallWise systems. 

Senior Service  Technician/ Service  Manager                              May 1991-September 1995 Alpha Communications Inc.

·         Install, repair, maintain and perform translations on telecommunications equipment for commercial and residential customers. Systems to include but not limited to; AT&T system 75,85,Difinity,G3, G4, Merlin and Spirit systems. Northern Telecom Meridian SL1 and Norstar, Intecom inc:TELARI, S\80. SouthwesternBell 246. VODAVI systems 616, 1224, 2448, 96EX, Digital VODAVI systems 1428 and 2856. Numerous Comdial systems and Fujitsu 9600 systems.

·         Cable installations from category 1 to category 5; IBM type 1,2,9 and twinax.

·         Fiber optics cables of all sizes. Experienced in AT&T PDS and High Five equipment installations.

·         Experienced in category 5 testing and Fiber Optics testing. 

·         Fiber optics termination's to include AT&T  ST2 connectors, 3M 6100 hot melt connectors and Biconic connectors.

·         Fiber optics splicing using AT&T RMS (Rotary Mechanical splices)  and Siecor  X-75 fusion splicer.

·         Copper splicing using the 710 and 890 splicing equipment. Various closures for both copper and fiber.

·         Test and terminate Data circuits for T-1, 56kbs and switched 56 circuits. Installation and repair of D-4 channel banks , AT&T DDM-1000 multiplexer, DS-1 and DS-3,also Slic 96 type systems.  Certified Technician. Service manager for seven man crew.

Telephone Service Technician                                                                        May 1990 -May 1991

Sound Design and Enginnering

·         Install, repair, maintain and perform translations on commercial telephone systems. Systems to include AT&T, Comdial, SouthwesternBell, Isotec, and Western Electric 1A2 equipment.

·         Installation of copper cabling: IBM type 1,2,9 and twinax. Category 1 through category 5.

·         Cable splicing using 945A and 710 splice equipment.

Telephone Service Technician                                                                  April 1990 - May 1990

Professional Telephone Service

·         Install, repair, maintain and perform translations on commercial telephone systems. Systems to include AT&T, Comdial, SouthwesternBell, Isotec,and Western Electric 1A2 equipment.

·         Installation of copper cabling: Category 1 through category 5.

Senior Service Technician \ Service Manager                                   August 1988 - April 1990 National Merchandise Co.

·         Install, repair and maintain all in-house telephone equipment and data circuits for 42 department stores.

·         Maintain stock of five Panasonic electronic telephone systems and two Western Electric 1A2 systems.

·         Supervise and dispatch service personnel to efficiently clear trouble calls, equipment failures and operator errors.

·         Panasonic systems to include KX-T 123210, KX-T123211, KX-T 616, KX-T 61610, VA-208.

Telephone Service Technician                                                             March 1988 -August 1988

New York Telephone Co.a NYNEX co.

·         Install and repair Bell System equipment for residential and commercial customers in the New York City area.

·         Special services Dept. equipment to include T-1, 56Kbs and switched 56 circuits.

·         Repair outside plant equipment to customer premises.

·         Testing of DS0 and DS1 circuits and POTS.

Aviation Electronics Technician                                                     June 1986 – March 1988

United States Navy

·         Served on USS  America   CV-66

·         Served on USS  Forrestal   CV-59

·         Honorable Discharge

Naval Air Technical Training Center USN
Enlisted Basic Aviation Training
Naval shipboard fire fighting training

Miami Killian Senior High School

Awarded High School Diploma

Training/Certifications

·         Certified technician in PBX installation, operations and maintenance, automatic call distribution (ACD),Enhanced ACD and CallWise systems. 

·         Certified Technician. Service manager for seven man crew.
Cisco Wireless LAN Fundamentals            

·         Cisco Wireless LAN Advanced                

·         Cisco ICND part 1 V1.0                     

·         Cisco ICND part 2 V1.0                     

·         Qwest Safe Pole Climbing with hooks

·         Alcatel 1631 SX LMC Tier 2     

·         Nortel OPTera Metro DWDM system 

·         Infinera DTN-x, XTC-4, XTC-10, ATN

·         Fujitsu Flashwave 7500 ROADM installation and Maintenance        

·         Fujitsu Flashwave 4500 Installation and Maintenace               

·         Fujitsu Flash 192 Installation and Maintenance Course            

·         Fujitsu FLM 150 ADM                                              

·         Fujitsu FLM 600 ADM                                              

·         Fujitsu Turn-up and Maintenance Course C-654                     

·         IBX  Technical Orientation             

·         IBX  Station Database                     

·         IBX Level 1 Operations and Maintenance    

·         Intecom " E "  Differences                

·         ACD Training (Automatic Call Distribution )             

·         Advanced ACD Training (ACD and  CallWise)               

·         New York Telephone Basic Installation                                   

·         New York Telephone Working Aloft & Pole Climbing with Hooks             

·         AT&T Rotary Mechanical Splice (RMS) Training                             

·         TELARI Technical Training                                               

·         Quick term and other fiber optics ST connector terminations             

·         Vodavi Starplus Digital 1428/2856 training